STAFF SMARTER
The infrastructure behind every WA shift.
Prime Ops is the only WA operator with a mobile marketplace, the largest officer roster, and the highest fill rate in the state.
Officers claim shifts in-app. No call center, no waiting
1,000+ active and retired officers, every WA municipality
95%+ fill rate. ID.me identity verified. HR218 service credentialed.
$5M general liability, $1M auto. Fully licensed in Washington.
Same platform powering off-duty staffing in 40+ states
HOW IT WORKS
Three steps. Officers on-site in hours.
Built by Prime Ops. Powered by illuno. Every shift you book runs on the platform we wrote.
01
Post a shift
Site, hours, role, count. Most posts take under 90 seconds in the app.
02
Officers claim the job
Local officers see the post and accept in-app. You see the status every step of the way.
03
They show up
In uniform. Vetted. Insured. Every shift logged in the app and timecard-ready.
Trusted by traffic control, construction, and event partners across Washington.
Operational scale
300,000+ hours staffed. 1,000+ active and retired officers. Every WA municipality.
95%+
Fill rate, statewide
When the local department’s coordinator says no, we still staff. Most months, we don’t miss a shift.
1,000+
Active and retired officers
Officers across Washington. Active duty plus retired LEOs, every retired officer HR218 verified.
300K+
Hours staffed
Officers deployed across construction, traffic, retail, schools, healthcare, and events.
8+
Years in Washington
Founded in 2018 in Puyallup. Built our own scheduling platform. Took it national as illuno in 2021.
FAQ
Frequently asked questions
Quick answers to the questions WA operators ask before they hire us.
How quickly can you staff a shift?
Are your officers actually police?
What if my local department can't fulfill?
How does pricing work?
Are you licensed and insured?
Do you do traffic control?